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MEMBER POLICY

To purchase on our website, you do not have to be a member. However, we do encourage our customers to join our community as there are so many benefits to being an OzSmoke member.

1) Members have more payment options (credit card), while guests can only pay by direct deposit into our bank account.

2) As a member, you do not need to repeatedly input your shipping details every time you order. Your shipping details are filled in automatically after login. This saves you lots of time and avoids typos. Typos are the enemy of receiving your amazing products on time.

3) For various reasons, some customers may not receive our automated emails, which contain your order status, delivery tracking numbers, etc. But as a member, you can log on to our website and check your order details and status anytime you like.

4) Most importantly, our members can get awesome loyalty discounts on their orders. There are four levels (New, Silver, Gold, and Diamond) in the current system. Higher level members get a higher discount. Your loyalty reward level is calculated from the day of your first successful purchase.

5) Member Discount Rates

New Member No discount yet

Silver Member 5% discount
(including shipping & special)

Gold Member
10% discount
(including shipping & special)

Diamond Member
15% discount
(including shipping & special)


6) How to be upgraded to each level?
New: Immediately after registration and activation
Silver: 2 weeks after the first shipped order (so easy...)
Gold: 3 months after the first shipped order + $500 spent (not hard as well...)
Diamond: Gold Member plus more than $2000 spent (for serious buyers)

*Note: Member policies are reviewed from time to time and subject to change without notice and are correct at the current time only.
 
~ ~ ~   Free Shipping Over $150   ~ ~ ~   10% Off First Order   ~ ~ ~   Same Day Shipping, if payment clears before 3:00pm Sydney time   ~ ~ ~
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We have some amazing designs of mini water pipes that have arrived recently. And more are on the road! Click here!

 

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