Dispatch Time
We guarantee that any order(s) paid before 3:00pm AEST (Monday-Friday, excluding public holidays) will be sent on the same day. Otherwise it will be sent on the next working day.
Delivery Time
You may click the link below and enter your post code to get an estimated delivery time for both Express and Normal post.
Delivery Time
Normal Shipment Charges
* A $10 flat shipping fee is applied for orders less than $150.
* Free delivery for orders that are more than $150.
Express Post Charges
* $16 for any order.

This is an option for customers who would like to get their orders quicker. To use this option, just tick the Express Post checkbox and our system will calculate the postage fee for you automatically.
Discreet Packaging
To protect our customer's privay, all of our parcels are always packed with absolute discretion in mind. Packaging is plain and the return sender is just our P.O. Box address. There will be no identifiable information on the parcel.

We pack all fragile products with multiple layers of bubble wrap, then we use an extra cardboard layer for added piece of mind. Our intact and unbroken delivery rate is above 99%.
Tracking Numbers
Tracking numbers are available for all Express Post and Normal orders of more than $20. For Normal orders that are less than $20, tracking numbers are provided for some orders.
Shipping Company
Our shipping rate is the cheapest among the online stores of this industry, although we pay higher to our shipping supplier. We currently use Australia Post as our only delivery company, because we like to give our customers the best service.

1. They can deliver to any address in Australia such as P.O. Boxes, Parcel Lookers, remote islands etc... (while some couriers refuse to deliver to remote areas, PO boxes, etc)

2. If you are not home when they attempt to deliver, they will leave a notification card so that you can pick it up at your local post office at a convenient time for you. (while other couriers will leave a card as well, there is no option for a post office pick mean, soyou still must be home to wait for their second attempt at delivering your goods)

3. Their Express Post is consistently reliable and excellent.
~ ~ ~   Free Shipping Over $150   ~ ~ ~   10% Off First Order   ~ ~ ~   Same Day Shipping, if payment clears before 3:00pm Sydney time   ~ ~ ~
Quick Links

OzSmoke neither has a physical shop, nor any partner shops. If any shop states that they are related to OzSmoke, please do NOT believe it.

BTW, we do not have a pickup service. All orders are shipped by Australia Post.


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