NEWS at OzSmoke

Good News! Our domain issue has been resolved. ozsmoke.com.au, our customer service email, and all services are now back to normal.

We'll continue to keep ozsmoke.net.au and ozsmoke.net as backup websites. If our primary website is ever unavailable in the future (hopefully never!), you can always visit either of these domains instead.

Thank you for your patience and continued support!

Our main website has been temporarily moved to OzSmoke.net.au while we resolve an issue with our original domain.

Please note: Our previous contact email is currently unavailable. Please use ozsmoke.au@gmail.com instead.

If you need any assistance with your order or have any questions, please contact us at ozsmoke.au@gmail.com.

We apologise for any inconvenience and appreciate your patience and continued support. Our business is operating as normal, and all orders are being processed as usual.

We apologize for the inconvenience. Some customers are currently experiencing difficulty accessing our website, ozsmoke.com.au, due to a domain issue.

We are working hard to resolve the problem as quickly as possible.

In the meantime, you can continue shopping with us by visiting www.ozsmoke.net.au. Alternatively, you are welcome to browse our affiliate online store at www.sweetpuffonline.com.

Thank you for your patience and understanding.

To celebrate the 5th anniversary of OzSmoke introducing the original Sweet Puff Pipe Case to the Australian market, we're giving away a FREE Sweet Puff Pipe Case with every eligible order placed before 31 July. See details here

For our customers' convenience, PayID has been added to our payment options. Our PayID is:  0466 569 232

Please don't forget to enter your order number as the payment reference number when you choose to pay by PayID. More details here.

Since Phoenix Star landed, we’ve been flooded with great reviews. The only complaint? We sold out too fast.

The second wave has just arrived — all-new designs, standout quality, and seriously impressive style. Don’t miss out again — grab yours now before they’re gone!

Dear Customers,

Our last dispatch date before Christmas is 23rd December.
We will operate as usual from 29th to 31st December, and we will be closed on 1st and 2nd January 2026.
From 5th January, everything will return to normal.

We wish you all a Merry Christmas and a Happy New Year!