NEWS
The Best Way to Contact Us
For your convenience, we offer several ways to get in touch with us: a Contact Us form on our website, a customer service email, online chat, and a mobile number.
Among these, the most efficient and fastest way to reach us is by either filling out the Contact Us form or emailing us directly at info@scalesmart.com.au.
Please ensure your email address is 100% spelled correctly, and don’t forget to check your junk or spam folder while waiting for our reply
Shipping Fees Adjusted
For our long-time loyal customers, you know that our flat-rate shipping fee of $10 per order Australia-wide has remained unchanged since our online store was set up. Over the past decade, shipping costs have continued to rise, but we’ve always managed to absorb those increases in order to keep our shipping affordable as a way to give back to our customers.
However, facing yet another increase in shipping costs this year, we are forced to make a difficult decision — it’s time to say goodbye to the $10 flat-rate shipping. Starting today (1st/July/25), the shipping fee will be $12 per order (standard across Australia). Accordingly, the express post will increase $2 (from $16 to $18) as well. Orders over $150 will still enjoy free standard shipping.
We sincerely hope for your understanding and continued support!
End of Financial Year Sale 2025
Our biggest sale of the year starts again!
Massive Savings Storewide at OzSmoke!
🤑 Up to 50% OFF on Selected Bongs, pipes & Accessories
🔥 Exclusive Deals on Agung Glass Bongs
🚚 Same-Day Dispatch Australia-Wide
Hurry — Sale Ends June 30!
More knives are on the shelf now!
We’ve expanded our knife selection and reorganized the knife section to make finding your favorites easier. You’ll now find knives categorized into subcategories such as "Fixed Blade", "Folding Knives", "Slingshots", "Axes", etc. Stop by to check out the new arrangement!
Crazy Christmas Sale!
Our annual Christmas Sale is here! 🎄
This is the most exciting sale of the year, filled with unbeatable deals. Don’t miss out—check out our crazy offers now! 🎁✨
Black Friday Sale is On!
Don't miss it out. So many discounts!
Amazing new water pipes are arrived
We have some amazing designs of mini water pipes that have arrived recently. And more are on the road! Click here!
Important Note:
OzSmoke neither has a physical shop, nor any partner shops. If any shop states that they are related to OzSmoke, please do NOT believe it.
BTW, we do not have a pickup service. All orders are shipped by Australia Post.
