NEWS

For our customers' convenience, PayID has been added to our payment options. Our PayID is:  0466 569 232

Please don't forget to enter your order number as the payment reference number when you choose to pay by PayID. More details here.

Since Phoenix Star landed, we’ve been flooded with great reviews. The only complaint? We sold out too fast.

The second wave has just arrived — all-new designs, standout quality, and seriously impressive style. Don’t miss out again — grab yours now before they’re gone!

Dear Customers,

Our last dispatch date before Christmas is 23rd December.
We will operate as usual from 29th to 31st December, and we will be closed on 1st and 2nd January 2026.
From 5th January, everything will return to normal.

We wish you all a Merry Christmas and a Happy New Year!

🎉 Deal is Back! 🎉
Get 10% OFF your first order (including shipping) when you register with us!
That’s an extra 10% off our already bargain prices — yes, even on specials and shipping fees!

âš¡ Hurry — this is a limited-time offer!

We’re excited to introduce a new bong brand to our collection — Phoenix Star. Known for its premium quality, strong reputation, and growing popularity in the Australian market, Phoenix Star is a brand you can trust.

We’ve just upgraded our Lighter section! 🔥 Now you can easily browse by brand.

Discover our top 3 jet lighter brands loved by customers: Jobon, Zengaz, and Honest. Find your perfect lighter today!

For your convenience, we offer several ways to get in touch with us: a Contact Us form on our website, a customer service email, online chat, and a mobile number.

Among these, the most efficient and fastest way to reach us is by either filling out the Contact Us form or emailing us directly at info@scalesmart.com.au.

Please ensure your email address is 100% spelled correctly, and don’t forget to check your junk or spam folder while waiting for our reply

For our long-time loyal customers, you know that our flat-rate shipping fee of $10 per order Australia-wide has remained unchanged since our online store was set up. Over the past decade, shipping costs have continued to rise, but we’ve always managed to absorb those increases in order to keep our shipping affordable as a way to give back to our customers.

However, facing yet another increase in shipping costs this year, we are forced to make a difficult decision — it’s time to say goodbye to the $10 flat-rate shipping. Starting today (1st/July/25), the shipping fee will be $12 per order (standard across Australia). Accordingly, the express post will increase $2 (from $16 to $18) as well. Orders over $150 will still enjoy free standard shipping.

We sincerely hope for your understanding and continued support!