R18+  
 

SHIPPING POLICY

Our shipping rate is the cheapest among the online stores of this industry, although we pay higher to our shipping supplier. We currently use Post office as our only delivery company, because we like to give our customer the best service.
1. They can delivery to any address in Australia such as PO boxes, Parcel Lookers, remote islands etc.. ( while some couriers refuse to delivery to remote areas, PO boxes, etc )
2. If you are not home when they delivery, they will leave a card and you can pick up at your local post office in your convenient time. ( while other couriers will leave a card as well, but you still must be home to wait for their second delivery )
3. Their Express Post is such an excellent fast service.

   Normal Shipment Charges
For orders less than $190, $10 flat shipping fee.
Free delivery for orders more than $190.
We guaranteed that any normal orders which we receive the payment before 3:00pm of any working day will be sent within the same working day. Otherwise it will be sent in the next working day.
   Express Post Charges
This is an optional choice for customers who like to get their orders quicker. To use this option, just tick the Express Post check box and our system will calculate for you automatically.
We guaranteed that any express orders which we receive the payment before 3:00pm of any working day will be sent within the same working day. Otherwise it will be sent in the next working day.

* $10 extra charge for ( order amount < $80 )
* $20 extra for ( $80 < order amount < $190 )
* $30 for all other orders ( more than $190 )
   Tracking Numbers
Tracking numbers are sure available for all Express Post and normal orders more than $20. For normal orders less than $20, tracking may be available depending on we use normal envelope or pacel satchels.
   Discreet Package
To protect our customer's privay, all of our parcels are packed with absolute discretion in mind. Packaging is plain and the return sender is just our PO Box address. There will be no identifiable information on the parcel.

As lots of our products are glassware, we pack all fragile products will multi-layer bubble material first. Then we use cardboard wrap outside as well. We keep our unbroken rate more than 99% so far.